Information Management Institute
Home, Office & Business
Commercial & Industrial

July 27-28, 2009

Sugarloaf Mountain Hotel
Carrabassett Valley, Maine USA


Marco Boer, I.T. Strategies
Don Franz, Photofinishing News International Media Group
Robert Palmer, InfoTrends
John E. Shane, InfoTrends

sponsored by

Information Management Institute, Inc.

Special Notice:

IMI's Digital Printing Markets webcast is available for those not able to participate on-site at the Sugarloaf Mountain Hotel, Carrabassett Valley, Maine.

See webcast order form or email for details.

IMI's Digital Printing Markets course provides a program and format to obtain a timely update and understanding of key digital printing markets and applications areas. Led by prominent industry consultants, IMI's Digital Printing Markets course provides comprehensive analysis of market status, opportunities and dynamics. While conventional printing declines, digital printing offers personalization, cost savings, improved output options and other opportunities to end users as the transition from an analog to digital world accelerates.

Order Webcast Now
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Home, Office & Business
Commercial & Industrial

July 27-28, 2009
Sugarloaf Mountain Hotel
Carrabassett Valley, Maine USA

  Monday, July 27, 2009

  12:00 NoonRegistration

  1:00 p.m.Session 1 - Home, Office & Business Printing Markets

Robert Palmer, Director, Printer Research, InfoTrends, Inc., Weymouth, Massachusetts

John E. Shane, Director, Communication Supplies Consulting Service U.S. & Europe, InfoTrends, Inc., Weymouth, Massachusetts

Alvin G. Keene, President, Information Management Institute, Inc., Carrabassett Valley, Maine


  • Market Sizing & Forecasts
    - Home/Consumer
    - Office (SMB, Enterprise)
  • Emerging Technologies
  • A4 Migration in the Office Workgroup
  • Color Adoption & Future Penetration
  • Role of the Channel & Shifts in Distribution
  • Global Imaging Trends


  • Review the Current Roster of Products & Players
  • Worldwide Business Inkjet Forecast Segmented by Serial & Page-wide Technologies
  • Understanding the Value Proposition, Customer Trends & Market Drivers
  • Competitive Positioning & Emerging Technologies


  • Electrophotography & Inkjet Supplies Market Forecasts
  • OEM & Aftermarket Competition
  • Intellectual Property Issues
  • Eco/Green Supplies Issues
  • Managed Print Services: Impact & Opportunities for Supplies
  • Total Print Volume Trends
  • Shift to Color Trends
  • Distribution Channel Dynamics & Shifts


  • Developed vs. Emerging Markets
  • U. S.
  • Western Europe
  • Brazil, Russia, India & China

  5:30 p.m. Reception

  Tuesday, July 28, 2008

  7:30 a.m. Breakfast

  8:30 a.m.Session 2 - Photographic Printing Markets

Don Franz, Group Publisher, Photofinishing News International Media Group, Bonita Springs, Florida


  • Personal/Consumer Photography
  • Professional Photography
  • Managing the Transition to Digital
  • Camera Phones, Web Cams, etc.
  • Photo Sharing/Social Networks



  • Retail Photofinishing: Onsite & Offsite
  • Home Based Printing
  • Photo Gifts & Novelties
  • Photo Books (Personal to Production)
  • Personalized Photo Products
  • Convergence of Consumer & Professional Segments


  • Ink Jet
  • Thermal Dye Transfer
  • Toner Based/Electrophotography
  • Silver Halide Based
  • Media Developments & Usage


  • Cameras & Imaging Devices
  • Output Devices
  • Consumables
  • Software & Enabling Technologies
  • Output Service Bureaus
  • Others???


  • Digital Photo Creation & Output Trends
  • Impact of Print Quality, Print Speed, Cost, Permanence, Ease of Use, etc.
  • Impact of World Economic Trends
  • Price Erosion through Intense Competition


  • North America
  • Western Europe
  • Eastern Europe
  • Asia-Pacific


 12:00 Noon Lunch

  1:00 p.m. Session 3 - Commercial & Industrial Printing Markets
New Opportunities Beyond The $120 billion Desktop Printer Industry

Marco Boer, Vice President, I. T. Strategies, Hanover, Massachusetts


  • Digital Presses
  • Large Format Graphics
  • Packaging
  • Labeling
  • Textile
  • Decorative Laminates
  • Printed Electronics & Microdeposition
  • Others


  • Technology Improvements
    - From 4 ppm to 2,600 ppm
    - From Uncoated Paper to Innumerable Media Types


  • Relevance vs. Cost/Piece
  • Total Cost of Process
  • Inventory Control Motivation
  • Distributed Printing
  • Reduced Transportation Cost Goals
  • Image Quality Requirements
  • Permanence Requirements
  • Look/Feel Requirements
  • Impact of World Economic Trends
  • And More


  • Analog vs. Digital
  • 2008 vs. 2014


  • Ink Jet
  • Toner Based
  • Thermal Transfer
  • New Technologies: MemJet, ToneJet & Others


  • Output Devices
  • Consumables
  • Software & Enabling Technologies
  • System Integrators


  • Competitive Threats to Print
  • Beyond "Print"

 5:00 p.m. Adjournment

Download the PDF version of this program  
Summer Camp 2009.pdf

IMI Conferences During July 2009

Ink Jet Academy - The Theory of Ink Jet Technology
July 27-29, 2009

Surface Tension, Wetting & Capillarity
July 29-30, 2009

Ink Jet Ink Manufacturing Course
July 29-30, 2009

Color & Color Management
July 30-31, 2009

Managing Product Development for Value™
July 30-31, 2009

IMI Completed Conferences on this Topic

18th Annual Ink Jet Printing Conference
February 4-6, 2009

Ink Jet Technology Suppliers Showcase 2008
April 16-18, 2008

A Complete Listing of IMI Completed Programs


Marco Boer, Vice President, I. T. Strategies, Hanover, Massachusetts

Marco Boer is recognized as a trusted consultant to the digital printing industry. He has a reputation for being able to put complex information and concepts into a context that is easily understood by his audience. With more than 20 years of experience in advising and guiding senior executives of Fortune 1000 and smaller innovative companies to successful business solutions in emerging digital printing markets, Mr. Boer has developed an extensive network of industry contacts in both the printing and investor community.

Marco Boer

Mr. Boer is Vice President at I.T. Strategies where he focuses on product planning for graphics, transaction, and publishing printers and emerging industrial digital printing applications such as label printing, packaging printing, other non-document applications. During his tenure in the industry he has concentrated on researching applications and sizing markets for ink jet and laser printing technology, and has been a proponent for the use of digital color printing in business and industrial applications.

Prior to joining I.T. Strategies, Mr. Boer was manager of International Data Corporation's (IDC) Printer Market Research service. At IDC, he was responsible for creating and implementing a worldwide printer research strategy and became a recognized authority on desktop printers. Prior to IDC, Mr. Boer was a senior printer analyst at BIS Strategic Decisions, where he tracked and forecasted the market and trends for both color and monochrome laser, ink jet, thermal, and dot matrix technologies.

Mr. Boer's in-depth knowledge is highly regarded in the electronic printer industry. Trade magazines and national newspapers and magazines frequently quote him, and he is a speaker at international conferences sponsored by the Information Management Institute (IMI), the Digital Printing & Imaging Association (DPI), PRIMIR, and others. He guest lectures on a regular basis at New York University's Graduate School of Graphics Communication.

Mr. Boer is an alumnus of the University of Maryland located in CollegePark, Maryland. He holds a Bachelor of Science degree in marketing and international business. Mr. Boer has lived and traveled extensively through Europe, and has spend more than 500 days in Japan during his career in the digital printing industry.

Don Franz, Group Publisher, Photofinishing News International Media Group, Bonita Springs, Florida

Don Franz has been involved with the photography/photofinishing industry as an analyst/reporter/consultant for 38 years, covering both the amateur/consumer and professional segments. As Group Publisher of the Photofinishing News International Media Group, he is responsible for both the Asia and International Editions of Photo Imaging News, the various published reports and the Syndicated Photo Market Forecasting Service with market estimates from 2000 and forecasts out to 2013. He also writes for several international photo-imaging industry publications, and has been involved in most of the International IS&T Symposia on Photofinishing Technology and Marketing, organized European Photofinishing Symposia, and has spoken to numerous professional groups in the U.S.A, Europe, India, Japan, China, Australia, and South Africa. He frequently travels to international destinations to study the local/regional markets.

Don Franz

Robert Palmer, Director, Printer Research, InfoTrends, Inc., Weymouth, Massachusetts

As Director of Printer Research for InfoTrends' Office Document Technologies Group, Robert Palmer leverages his knowledge and expertise to provide product coverage; trend analysis; primary market research; and hardware, channel, and service and supplies forecasts for the Digital Peripherals Consulting Service. He also attends speaking engagements and contributes coverage of events. Mr. Palmer is recognized as a leading consultant and industry analyst for the consumer and office printing markets. He is a frequent speaker at major industry conferences around the world, and is frequently quoted or published in industry trade magazines and leading business publications, including the Wall Street Journal, Forbes, and Business Week.

Mr. Palmer has over 17 years of experience in the printer and office equipment industry, with a broad background in printing and imaging technology. Prior to joining InfoTrends, he served as Director of Lyra Research's Digital Photography Advisory Service. Prior to that, he was Managing Editor of Lyra's Hard Copy Observer newsletter. In this capacity, he was responsible for researching and writing about a broad range of digital imaging products and markets.

Robert Palmer

John E. Shane, Director, Communication Supplies Consulting Service U.S. & Europe, InfoTrends, Inc., Weymouth, Massachusetts

John Shane is a leading industry expert on marking materials such as toner, OPC, inkjet ink, and cartridges. As a Director for the Communication Supplies Consulting Service, Mr. Shane is responsible for all forecasts, research reports, consulting, and client care concerning those topics. He is a well-known authority on all-in-one toner cartridges, the cartridge recycling industry, and the world toner industry. In addition, he has conducted extensive research following similar trends related to inkjet cartridges, refills, and compatibles. Having consulted on these markets since 1988, Mr. Shane is a frequent expert presenter at industry conferences and trade events.

Prior to joining InfoTrends, Mr. Shane spent seven years at BIS Strategic Decisions, where he served as an Analyst as well as Director of the company's Hard Copy Supplies Service. He also served as a Consultant for International Data Corp. (IDC) and a Site Manager of a consumer research center within the U.S. Testing Company. Mr. Shane holds a B.A. Degree (Cum Laude) in Marketing and an M.B.A. Degree from the University of Massachusetts at Amherst.

John Shane


IMI's Digital Printing Summer Camp 2009 is being held at the Sugarloaf Mountain Hotel located at the Sugarloaf Ski Area base village. The 120 rooms and suites offer modern comfort in natural splendor and appeal of the Western Maine Mountains.

Hotel reservations are the responsibility of each registrant. Early booking is advised as the reduced rate is guaranteed only until July 7, 2009. Phone +1-800-843-5623 or +1-207-237-2000 (Ask for Sugarloaf Mountain Hotel Reservations) to make hotel reservations.

Sugarloaf Mountain Hotel
To receive the special meeting rate of $89 (single or double occupancy) in alcove room or $99 (single or double occupancy) in superior queen room, you must refer to the Information Management Institute, Inc. group.

Reservation agents can also provide information on suites and condominium accommodations available throughout the resort.

All Sugarloaf Mountain Hotel rooms are air conditioned. Complimentary high speed internet access is available in the Sugarloaf Mountain Hotel. The Sugarloaf Sports and Fitness Center, outdoor pool and tennis courts are also available for guest use at no additional charge. Outdoor recreation possibilities such as golf, hiking, canoeing, mountain biking, rafting, moose watching, etc. abound in the area.


Sugarloaf is a major eastern ski resort and summer recreational area located in Carrabassett Valley in the western mountains of the State of Maine. Celebrating over 50 years of operation, Sugarloaf offers a wide range of summer activities including golf, tennis, hiking, mountain biking, fly fishing, swimming, white water rafting, canoeing or just relaxing in a beautiful, natural environment. It is a great place to combine your learning experience at IMI's Digital Printing Summer Camp 2009 and a family vacation where you can experience the wonders of nature and healthy outdoor activities such as:


The Sugarloaf Golf Club is the number one rated course in Maine and Golf Digest rated the course one of the top 75 resort courses in the United States. Designed by Robert Trent Jones, Jr., the 18-hole course is known for its quality of play and scenery. It plays through the valley with mountains overhead and winds over and around the Carrabasset River.

The awe-inspiring 18-holes that make up the Sugarloaf Golf Club & Golf School have proven, for so many golfers, an unforgettable experience. An experience punctuated by the rugged, demanding terrain that is the hallmark of mountain golf.

Golf Digest called Sugarloaf Golf Club a "top 10 for memorability" and a "top 10 for aesthetics." And its legendary designer, Robert Trent Jones, Jr., calls it "One of the most spectacular courses I've ever been associated with."

IMI's Digital Printing Summer Camp 2009 will receive a special weekday (M-F) golf rate of $75 per person for 18 holes including cart.


Hiking opportunities abound in the Western Maine Mountains. You can hike the 4,237 foot summit of Sugarloaf right outside the hotel or to one of the surrounding mountains in the Bigelow Range. You can also connect with the Appalachian Trail and the recently opened Maine Huts & Trails system with two beautiful wilderness lodges located near Sugarloaf Hiking trails for all abilities provide wilderness beauty on many miles of alpine terrain.

Mountain Biking

Sugarloaf maintains mountain bike trails featuring some of the choicest single track in New England, wide open dirt roads, the historic Narrow Gauge Railroad bed (don't worry-the tracks and ties have been removed) along the picturesque Carrabassett River and a trail network that has supported some of the biggest mountain bike races in the Northeast.

White Water Rafting

The Kennebec River is one of the most popular whitewater rafting runs in the country. It combines a beautiful wilderness setting with Class 5 rapids and narrow passages. A full day Kennebec trip is a great family or group adventure for ages 12 and up. Trips can be arranged with numerous rafting companies. Additional information on specific options will be posted soon.

Moose Watching

Maine's infamous moose love the Carrabassett Valley. Hotel staff can direct you to spots where you will have a good chance of seeing moose or you can join organized "Moose Cruises." At the very least, you'll enjoy great wilderness scenery and the setting sun over Crocker Mountain.

Planning Your Supplemental Recreation

We could go on about fly fishing, canoeing, swimming in a crystal clear mountain stream, relaxing wilderness picnics, etc. but we think you get the idea that combining some outdoor, wilderness related activities with IMI's Digital Printing Summer Camp 2009 will be fun and easy to do. Most of these activities can be done on your own or you can make arrangements by contacting Sugarloaf at +1-207-237-2000.

When you register for one or more of the courses at IMI's Digital Printing Summer Camp 2009, we will provide you with an information package covering summer activities and recreational opportunities at Sugarloaf and in the adjacent areas.

Getting to Sugarloaf

To access all this wonderful natural beauty, it is obvious that Sugarloaf is not located in an urban center! However, it is closer than you think.

For those flying into the Northeastern U.S., we recommend flying into one of the following airports and renting a car so that you can enjoy the wonderful scenic auto routes throughout New England as you travel to Sugarloaf.

Portland International Airport, Portland, Maine - 2 ½ hour drive
Bangor International Airport, Bangor, Maine - 2 ½ hour drive
Manchester Airport, Manchester, New Hampshire - 3 ½ hour drive
Logan International Airport, Boston, Massachusetts - 4 hour drive

For those of you located in the Northeastern U.S. or once you've rented your car, you will want to plan your trip to and from Sugarloaf to pass by such places as L.L. Bean in Freeport, Maine, the Old Port Waterfront District of Portland, Maine, (named in April 2009 as the most livable city in the United States by Forbes Magazine, numerous small coastal and lake communities and many of the other attractions of Maine - that's why it says "Vacationland" on our license plates.

Again, when you register for one or more of the courses at IMI's Digital Printing Summer Camp 2009, we will provide you with an information package with detailed directions and options for enhancing your trip, whether it be just for a brief visit or more extended vacation.

Useful Web Sites for Sugarloaf/USA Area Information

Sugarloaf/USA -
Town of Carrabassett Valley, Maine -
Sugarloaf Area Chamber of Commerce -
Maine Huts & Trails Systems -
Maine Whitewater Rafting -
The Stanley Museum -
University of Maine at Farmington -
State of Maine -

Dress for IMI's Digital Printing Summer Camp 2009 will be casual.

The Sugarloaf Mountain Hotel address is:

Sugarloaf Mountain Hotel
5092 Access Road
Carrabassett Valley, ME 04947
Phone: +1-207-237-222
Phone: +1-800-527-9879
Fax: +1-207-237-3768


Information Management Institute, Inc. provides conference programs in the worldwide computer printer industry. Founded in 1988, IMI offers the largest and most comprehensive conference and seminar program in the digital printing industry. Since 1990, IMI has sponsored over 300 digital printing industry programs. Each year over 2000 industry technical, marketing and management personnel from over 600 companies attend over 20 programs covering ink jet, thermal, laser, digital printing presses, textile printing, printing consumables and other digital printing technology and application topics.

For further details, contact Information Management Institute:

Alvin G. Keene
Information Management Institute, Inc.
1106 Valley Crossing
Carrabassett Valley, ME 04947
Phone: +1-207-235-2225
Fax: +1-207-235-2226
Web Site:

Information Management Institute


Webcast Fee:
Digital Printing Markets
$895 per registrant

The webcast fee includes internet viewing of all course sessions with audio and video feeds and the course reference materials.

To order the Digital Printing Markets webcast, submit the order form with payment to Susan Meldrum, Conference Administrator, Information Management Institute, Inc., 1106 Valley Crossing, Carrabassett Valley, ME 04947 USA. You may reserve space by calling +1-207-235-2225, sending a fax to +1-207-235-2226 or by sending an email message to

To order, please fill in the blanks, then select the 'Send to IMI' button.

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